Author Topic: Problem updating....  (Read 5745 times)

Xithren

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Problem updating....
« on: February 02, 2012, 08:26:38 am »
ok, so I've been away from planeshift for awhile now and i want to get back into it the only problem is.... i downloaded the torrent installed it worked fine then it says i have to update to play ok, i update and after 45 minutes and a lot of downloading later it reaches a point where it hangs up and says eta never.... so i close it and try again it doesn't say i need to update even though i never completed the update so i try to play and it crashes when i load my character..... tried repairing and same problem it goes for about 20 minutes and hangs up downloading arts/skins/base/client_base.zip same as when it was updating i uninstalled and reinstalled and i just cant get it to work, any help guys, or a link to download a already updated client?

Aiwendil

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Re: Problem updating....
« Reply #1 on: February 02, 2012, 12:46:59 pm »
Uninstalling and reinstalled almost never solves anything. In this case the updater keeps track (in a wrong way) of which updates it already has installed in your PS configuration directory..which is not touched at all at a reinstall.

But a "repair" update should do the trick indeed...so it looks like as if your problem is the download of the update. Not sure how to help there. I can only suggest to check your internet connection and make sure your wireless USB stick (if you use one) has a good connection. Doesn't look like an updater problem if the download fails...so try it again a few times and see if you can manage to finish the download.

Xithren

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Re: Problem updating....
« Reply #2 on: February 02, 2012, 06:27:08 pm »
I've tried repairing multiple times, still hangs up at the same spot... i use a wired connection so that's not the problem x.X i'm not sure what to do at this point...

weltall

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Re: Problem updating....
« Reply #3 on: February 02, 2012, 06:34:55 pm »
repair from command line or use desura

Xithren

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Re: Problem updating....
« Reply #4 on: February 02, 2012, 07:05:16 pm »
tried it from command line same problem, and whats desura?

weltall

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Re: Problem updating....
« Reply #5 on: February 02, 2012, 07:18:09 pm »
a distribution service like steam http://www.desura.com/

Xithren

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Re: Problem updating....
« Reply #6 on: February 03, 2012, 12:36:53 am »
tried desura.... it hangs up on 99%.... i think its a server side issue, i just cant download the one file, i tried it on another computer... same issue it hangs up downloading that one file everytime

weltall

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Re: Problem updating....
« Reply #7 on: February 03, 2012, 08:44:52 am »
as desura uses their own server which are used to distribute an huge amount of games it's more probable it's a problem in your end if you have issues downloading also with it.

Xithren

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Re: Problem updating....
« Reply #8 on: February 03, 2012, 09:07:29 am »
hmmm this is strange... every download i try hangs up at the very end...

Xithren

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Re: Problem updating....
« Reply #9 on: February 03, 2012, 09:18:44 am »
I've tried installing the game on three different computers now, all at different locations, they all encounter the same problem, when i try to update it hangs up on the same file... and as for desura... well I've tried to download it twice now on two different computers at different locations and it hand up on 99% with an ETA of never...

bilbous

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Re: Problem updating....
« Reply #10 on: February 03, 2012, 09:21:00 am »
Is it possible the partition where the download is being saved is nearly full?

Xithren

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Re: Problem updating....
« Reply #11 on: February 03, 2012, 09:43:45 am »
I don't see how that could be the problem o.O
one of the computers i tried installing it on had a brand new installation of windwos on it.

weltall

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Re: Problem updating....
« Reply #12 on: February 03, 2012, 11:32:23 am »
if you use desura you don't use pslaunch to update keep it as downloaded

LigH

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Re: Problem updating....
« Reply #13 on: February 03, 2012, 01:08:51 pm »
There is a known issue with the updater updating itself: It hangs while exchanging its own executable file (pslaunch.exe). But it should be possible to just close the launcher and start it again.

Is that the case you are referring to?

Gag Harmond
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Xithren

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Re: Problem updating....
« Reply #14 on: February 03, 2012, 06:54:25 pm »
the problem with desura is that when its downloading it hangs up on 99%, as in in the download itself wont complete, as for planeshift updating, its the file arts/skins/base/client_base.zip it gets to 67% and then hangs up, it says eta never, i've tried closing it and retrying but it still hangs up at 67% for that file on all the computers i've tried it on