The lack of art for clothes, character parameters (height, weight, and such), and other wearables (such as a sword sheathed at one's hip) makes it hard to recognize characters visually -- this meant that the first cut at a /introduce command was doomed to fail.
However, there is a way to implement introductions and character recognition without relying on visual art to distinguish characters; MUDs have been using a short-description based system for ages now. In this system, each character would have a one-line short description (such as "the tall, gaunt elf") that would substitute for their name both for the purposes of character labels and the chatbox (name highlighting, chat labels) until that character was /introduced to you. This would allow us to have the extra RP support provided by introductions without the recognition/name-confusion trouble we experienced previously.
Thoughts?