when you start planeshift, you see 3 gems ...click on the one labled \"create\" or something like that ...it\'s on the left i think.
there you create your character ...try \"custom creation\" and if you find it too complicated, go \"back\" and select \"basic creation\" ...when you finish, you\'ll be asked to type in your username and password - here you enter the username (only one word!!) under which you want to connect and be known in Planeshift, and the password you want to connect with ...these two you\'ll have to enter in the login page (the right \"connect\" button on the first page)
i hope i helped you out a bit
p.s. before you do anyhing run the updater (updater.exe in your case)
