Examples of three ways to help. Thing to remember when advising is you have 3 mins to answer from time of asking. If you think you need to claim the question because it requires a long answer;
DON'T because you only get
30 secs to answer after claiming.IN ADVICE (Help Channel)As this example shows you may need more than one answer, so be prepared.
(20:12:51) Player asks: why isn't my 'health' increasing??
(20:14:42) You advise: move one or two steps some times it get stuck if no luck there try a heal spell or potion, if still no luck try a restart
(20:15:15) Player asks: I've already tried restart
(20:15:53) You advise: potion or heal or move ?
(20:16:25) Player asks: not yet for potion/heal but move yes
(20:17:17) Janner says: if you cant heal yourself ask a passer by if they will do it for you
(20:17:25) Player previously asked: not yet for potion/heal but move yes
(20:18:16) You advise: were are you ?
(20:18:37) Player asks: going to buy potion in arena
(20:19:23) You advise: if after a potion it still does not rise do a pation icon in row of icons
(20:30:28) Player asks: tried potion and restart but health still isn't rising!
(20:31:44) You advise: sorry thats all i can think of, do a patition and a gm will try to help or get a dev to look at your problem
(20:32:44) Player asks: a petition?
(20:33:20) Player asks: I just describe the problem in there?
(20:33:43) You advise: the icon of a person praying click it
(20:35:39) Player asks: ok thnx
(20:35:58) You advise: glad to help
IN CHAT(03:02:59) Player says: Janner!
(03:03:01) Player says: : D
(03:03:02) Janner nods hello sir
(03:03:22) Player says: Thanks as always
(03:03:32) Player says: You're invaluable!
(03:03:54) Player says: I have a quick question for you...
(03:03:56) Janner smiles
(03:04:30) Player says: [On the Stats and Skills page, the bars there...]
(03:04:42) Player says: [blue is how much can be added if I train a progression point on it?]
(03:05:32) Janner says: [blue is PP yes
(03:05:34) Janner says: ]
(03:05:42) Player says: [yellow and red?]
(03:06:13) Janner says: [yellow to train with trainer red is to tern green as you do skill]
(03:06:57) Player says: ohhh
(03:07:11) Player says: thats the physical knowledge/theoretical knowledge
(03:07:14) Player says: ??
(03:07:22) Janner says: [yes]
(03:08:05) Janner says: [you must train all yellow first then go do skill to tern red green]
(03:08:29) Player says: [Oh Janner, its all so clear now]
(03:08:34) Player says: [I'm having an epiphany]
(03:08:46) Janner says: [when bar is all green you rank up and start again]
(03:08:59) Player says: [rank ups are automatic?]
(03:09:22) Janner says: [yes a message wqill show when it happens]
(03:09:28) Janner says: will*
(03:09:34) Player says: [Aaah, thanks again friend!]
(03:09:41) Janner says: glad to help
(03:40:24) Player says: You wouldn't know the way to Cat city would you?
(03:40:28) Player says: Oja something or other?
(03:40:45) Janner says: yes its a long way but will show you
(03:40:55) Player says: Alright! Lets do it!
(03:40:24) Player says: You wouldn't know the way to Cat city would you?
(03:40:28) Player says: Oja something or other?
(03:40:45) Janner says: yes its a long way but will show you
(03:40:55) Player says: Alright! Lets do it!
(04:18:54) Player tells you: stuck in the wall]
(04:19:05) Player tells you: nvm
(04:19:22) You tell Player: type /unstick
(04:19:49) Player tells you: who buys hides here?
(04:21:16) Player says: Nice
(04:21:21) Player says: I'M HALF RICH
(04:21:28) Player says: WOOT
(04:21:31) Janner says: will show you smithys
(04:21:35) Player says: sure
(04:21:57) Player says: I <3 Janner
(04:22:16) Janner smiles
(04:22:40) Janner says: upstairs is fernace room
(04:23:51) Sorete asks: just a quick question, were do i go to train in the sword skill
(04:24:04) Player says: Janner?
(04:24:16) Janner says: yes
(04:24:24) Advisor: we cant tell you where sorry
(04:24:47) Player says: How do item requirements work?
(04:25:29) Janner says: if you have the reqired skill you can equip it
(04:25:36) Player says: Oh nice
(04:25:49) Player says: so I could use ANY axe
(04:25:52) Player says: if I could afford it?
(04:26:05) You tell Player: quired skill level
(04:26:20) Janner says: and the reqired skill level
(04:27:09) Janner says: try to equip them
(04:27:33) Player says: they work
(04:27:45) Janner says: you can have one in each hand
(04:28:01) Player says: Awexome
(04:28:14) Janner says: will kill rats better grins
(04:28:14) Player says: These must be child's toys to you?
(04:28:33) Janner says: no weapon is a toy
(04:29:14) Janner says: with a high skill just as deadly
(04:29:23) Player says: heheh
(04:29:39) Player says: so as long as I have at least rank 1, I can use any axe?
(04:30:02) Janner says: some speshall ones no you need a high skill
(04:30:31) Player says: thanks!
(04:30:39) Player says: lets go try em out!
(04:30:39) Janner says: special*
(04:31:23) Player says: Whoa, killtastic
(04:31:49) Janner smiles
(04:32:03) Player says: So the hides lady buys the rat hides here
(04:32:14) Player says: do I have to go back to Harnquist to sell the other bits?
(04:32:16) Janner says: yes
(04:32:35) Player says: damn
(04:32:41) Janner says: or will show you a traider out of town how buys both
(04:32:48) Player says: oooh
(04:32:51) Player says: how far away is he?
(04:32:58) Janner says: not to far
(04:33:17) Player says: alright
(04:37:03) Player says: ??
(04:37:10) Janner says: the red man whatch out for bandit he will attack
(04:38:07) Player says: Nicely done
(04:38:32) Janner says: thank you on way back watch out for the first tefu it is deadly
(04:38:41) Player says: Okay!
(04:38:56) Janner says: and they will follow if you get to close
(04:39:24) Player says: Another easy kill by Janner!
(04:40:01) Player shouts: GO JANNER!
(04:40:10) Player shouts: WOO!
(04:40:46) Player says: Thanks Janner!
(04:42:11) Player says: need to rest?
(04:42:17) You tell Player: there were i look third mound
(04:42:33) Janner says: zink mine
(04:42:55) Player says: Whats zink?
(04:43:04) Janner says: a metel
(04:43:13) Player says: good to know
(04:43:27) Janner says: tern around
(04:43:55) Player says: ?
(04:43:58) Janner says: the vally i look at iron and coal mins in there
(04:44:14) Player says: Okay
(04:44:40) Janner says: back to Oja ?Player
(04:44:45) Player says: Yessir!
(04:47:02) Player says: !
(04:47:12) Player says: That skin was worth a fortune!
(04:47:21) Janner smiles
(04:48:13) Player bows and grovels and thanks
(04:48:37) Player says: Thank you so much!
(04:48:44) Janner nods
(04:48:46) Player says: It's almost frustrating! I can't thank yo enough!
(04:48:51) Player says: Where'd you get these?
(04:49:08) Janner says: toda aver there
(04:49:32) Player says: ah
(04:49:34) Player says: thanks!
(04:49:40) Player says: Anything else good inside?
(04:49:48) Janner says: there are a few more traiders hear
(04:50:32) Player says: is that an important one?
(04:51:03) Janner says: she is yes for a questor two
(04:51:09) Player says: alright
(04:51:12) Player says: who else is there?
(04:53:01) Janner says: he is impotant for quests
(04:53:23) Janner says: he is important for quests
(04:54:01) Player says: Alright]
(04:54:26) Janner says: so is he
(04:54:54) Roleplayer tells you: stay here
(04:55:15) Janner says: stop
(04:55:22) Janner says: come back
(04:55:38) Roleplayer tells you: there is about to be a most interesting RP fight...
(04:55:57) You tell Roleplayer: helping a new
(04:56:05) Roleplayer tells you:

(04:56:11) Roleplayer tells you: let him watch
(04:56:34) Roleplayer tells you: will be good experience for RP
(04:56:35) Player says: good skills he has
(04:56:40) Player says: is that all?
(04:56:45) You tell Player: a role play is about to start we should watch back by tents
(04:57:18) Janner says: cook in back room for buy sell food
(04:58:09) Roleplayer tells you: can you hear?
(04:58:10) Player tells you: Roleplay?
IN TELLS(21:12:59) Player tells you: do you know about the Mac right click problem?
(21:13:15) Player tells you: ...or a work around?
(21:13:40) You tell Player: dubble click does some for other things look in ?icon for typing commands
(21:15:13) Player tells you: I tried to use the furnace but could not get a slot because no right click
(21:15:43) Player tells you: I think I've tried everything from key modifiers to shortcuts
(21:16:08) You tell Player: did you try click on it type /use
(21:18:43) Player tells you: yes
(21:19:21) Player tells you: the problem is, you cannot select it, cannot because you need right click to select the furnace
(21:20:10) You tell Player: what does dubble click do ?
(21:21:08) Player tells you: double clicked my finger raw

does not work
(21:21:42) You tell Player: on way into town be there soon
(21:36:09) You tell Player: i am serching mac section on forums for a answer fingers crossed
(21:36:31) Player tells you: I've searched there too - not much success or hope
(21:42:52) You tell Player: try this open options mouse were it says contextmenu SET click and save. try click on fernace
(21:45:33) You tell Player: if it worked your normal click shuld be a right click
(21:46:42) Player tells you: hey, I think it worked this time
(21:46:56) Player tells you: I'm sure I tried that one already doh
(21:47:31) You tell Player: tell your friend glad to help