Ensure you meet this requirements:
Minimum Requirements:
* Windows 98, ME, 2000 or XP, Mac OS X 10.2.6, Linux, FreeBSD or Solaris
* GeForce 2 or higher 3D graphics card
* 1 Ghz CPU
* 512 MB RAM
* 1 GB free disk space
* 56k modem Internet connection
Recommended Requirements:
* Windows XP, Mac OS X 10.2.6, Linux or FreeBSD
* GeForce 4 or higher 3D graphics card
* 2 Ghz CPU
* 1 GB RAM
* 1 GB free disk space
* Broadband Internet connection
Also, updating your graphic card driver could help, I don\'t remember if some solution it was found to 5ed3e6b2 but it\'s been around for a while.
As for the dmp file, I think you should be able to open it if you had a debugger program, and it would point you out the exact line of the code where the program crashed.