Author Topic: Diagnostic files...  (Read 660 times)

loneranger

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Diagnostic files...
« on: November 29, 2005, 08:25:54 pm »
Where are we suposed to send our diagnostic files.  I went to http://command.no-ip.com/dmp/ but it says the serivce is suspened.
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Nilrem

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« Reply #1 on: November 29, 2005, 09:55:57 pm »
You\'re right, currently the service is no longer running, and afaik there are no news for it to be restarted again.
Advice: Search the errors you get through the forums, or open a thread with your new one, and you\'ll be helped; eventually the error can be submited at the BugTracker.
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DaveG

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« Reply #2 on: November 30, 2005, 11:17:20 am »
Just in case you were wondering:  no, we don\'t need dumps for the exit crash.  ;)

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loneranger

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« Reply #3 on: December 05, 2005, 01:43:36 am »
If by the exit crash you mean the one where when my character takes 2 steps the game crashes and quits and prompts me to save the diagonostic file X(  then good I hope there is lots of progress with that!
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DaveG

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« Reply #4 on: December 05, 2005, 09:29:04 am »
No, I mean the crash that happens on exit.  The sound stuff doesn\'t close out properly.

If you\'re crashing constantly, try dissabling sound in pssetup.
« Last Edit: December 05, 2005, 09:29:29 am by DaveG »

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AryHann

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« Reply #5 on: December 09, 2005, 09:33:18 am »
Hi,

Unfortunately at the moment there is just one dev who can check the .dmp files (the diagnostic files) and this dev is Talad. The service as you noticed at http://command.no-ip.com/dmp/ is suspended and if it is sound related I can bet you can find some other message here in the forum (just search for the exception error).

I am pretty sure that if in the future the PS sound system will be updated to match the CS one such problems will end, at the moment, though, the step is too big and too fragile to be done by one of the people who haven\'t worked on the CS sound management.

You can try to submit the .dmp file to the bugtracker, but I am pretty sure it will end up in \"the limbo\" of the .dmp files and when they get too old they are just useless.

If the exception error is instead new I suggest you to try to put it in the bugtracker anyway, specifying that it is not sound related and it seems unknown.
AryHann

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