Author Topic: A request for assistance  (Read 1277 times)

Munpie

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A request for assistance
« on: July 28, 2006, 04:06:23 am »
Alright, so shall I explain my dilemma? Here goes, It all started on a hot summer day... oh wait this isn't supposed to be a story  :P.

I've have recently, after some time of work, Installed Planeshift, and succeded in updating it. After getting over some graphical issues, by using the very useful knowledge of the stickied threads :D, I found a new problem. Every time I log in to the server I cannot stay logged in for more than about 2 minutes, after which i get a sever not responding message.  This makes it impossible to make a customised character.

Is server not responding message my own problem, or a problem of the servers? I've already guessed it to be the server's problem but it's still happening after 3 days.

Also, while i go through the process of making a character some of the lists are itemless, so i have no choices, and I'm forced to log in and out several times to get them all to work properly :-\.

I've been reluctant to request help on the forums, but seeing as how I've run out of options,  I decided the time has come to ask if anyone has an antidote to my problems.

If it helps here are my specs:
Operating System~Windows XP
Processor~AMD Sempron 3000+ 2 GHz
Graphics Card~NVIDIA GeForce4 MX 440
RAM~ 512 MB
Connection~DSL

I've read somewhat on something about enabling udp port 7777, but me, being not router savvy, am not sure I've enabled the port correctly. But, since I am able to connect for about 2 minutes each time, is that even necessarily the problem?

Thanks for any help you can offer and great game you've made here :thumbup:. (If I make a quick character instead of custom i can get into game, but still have a limited amount of time so yea didn't want to leave that out.)


steuben

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Re: A request for assistance
« Reply #1 on: July 28, 2006, 04:08:54 am »
you mentioned it but didn't spec it

are you connected directly to your modem or are you going through a router?

that and any firewalls?
may laanx frighten the shadow from my path.
hardly because the shadow built the lexx.
the shadow will frighten laanx from my path.

Munpie

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Re: A request for assistance
« Reply #2 on: July 28, 2006, 04:12:38 am »
I'm wirelessly connected to a router, drat I knew I'd forget to mention something :sweatdrop:. And the only real firewall I have is the windows firewall, which I've tried disabling but doesn't help, as i guessed it wouldn't :-\.

steuben

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Re: A request for assistance
« Reply #3 on: July 28, 2006, 04:14:10 am »
* steuben points to the wireless router.

try it wired. and see if the promblem persists. there have been reports of ps being oldly sensitive to wireless connections.
may laanx frighten the shadow from my path.
hardly because the shadow built the lexx.
the shadow will frighten laanx from my path.

Munpie

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Re: A request for assistance
« Reply #4 on: July 28, 2006, 04:19:58 am »
Drat hm... If only i had a long enough cable... *ponders the situation*. I'll probably have to move around my pc. Thanks for the help, now to check if that's the problem :-\.

josephoenix

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Re: A request for assistance
« Reply #5 on: July 28, 2006, 04:29:04 am »
* josephoenix agrees with steuben
My iBook is on the far end of the house from the router, and it drops connection to everything every few minutes.

If you can attach an external antenna, it might be worth it to get a bigger one. Or you could build one.

Good luck

josePhoenix
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DaveG

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Re: A request for assistance
« Reply #6 on: July 28, 2006, 02:15:58 pm »
Just a hunch, but my guess is that having either a wireless connection or a crappy ping causes issues, and the two together makes things die.  PlaneShift, due to having our server in Singapore 1/3 second ping away, just doesn't work on anything but the most stable of wireless connections.

::  PlaneShift Team Programmer  ::

Kymizer

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Re: A request for assistance
« Reply #7 on: July 28, 2006, 09:22:32 pm »
mine must be very stable then, i never have problems... :sweatdrop:
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Munpie

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Re: A request for assistance
« Reply #8 on: July 29, 2006, 01:29:47 am »
Shall i update you on my progress? Great, well.. as suggested i tried a wired connection. When wired to my router i would get the same problem, but when i switched to my modem it seemed to work fine, but when i went to logged in again i got the 00415419 crash. Following instructions i fixed the game so that it worked again, then proceeded to set it back up in it's original wireless position. Oddly enough now the game works fine :woot: and I haven't got the server not responding message for.. oh about 10 minutes.

It would seem my problem is fixed  :D. Many thanks for all your help, though I still don't understand why it works now. Time to try out this neat game *cheers*.