C'mon Staffers! I know this is your baby and you are protective but are you not in the least bit responsible for the incident Eid was trying to alert you to? Do you, staff, not take even a little responsibility for being slow on the uptake. It doesn't excuse what he did, it was against the rules - and we all know your staff has limited time - and yes, the game IS free and you are not paid - but if you are going to do a thing you should do it right or not do it at all. These can sometimes seem like excuses. Honesty and timeliness in your communication would have been preferred where it should perhaps been said that "Gosh, we'd like to Eid but we really don't have the personnel/ability to get right on that".
As I understand it, the problem was fixed rather quickly after he pulled his little stunt.
On a similar note, I do not vilify, nor do I blame all of you for this but clearly, upon occasion, you have issues with communication; you are human, and that is excusable. What is not excusable is a GM , on IRC, calling Eid "Hitler" and the demonization of a good character, a good person, a player that has, and is, loyal to this game and loves it. Do you not understand what would cause a person to do this? A player who has always played by the rules and who felt forced, compelled by what he saw as a BIG problem not being addressed.
Do what you'd like with this post, and ban me if you must...I hear it's all the rage these days to quell those voices who say things that are unpleasant. I had to post my views here because when I found out what had happened and why I felt so insulted by the one sidedness of this whole incident that it sadly soured the game for me. You must understand that from a players perspective it looks very different. To RolePlay, the players must believe in the game and they must have a blind trust in it. A trust that allows the character to get lost in the world and the mystery of the setting to be enjoyed. I have enjoyed this game and all of you very much. As a tester I hope you'll take my comments and improve your communication with players; even have designated testers who's sole responsibility is to test, forward players observations to you of the big problems in-game....or maybe you feel you have it covered by GM's (designated testers would be less intimidating and would be chosen from the folks who spend the most time in game) You'll see me peek in from time to time but I wont be in as much anymore. I am an older person an perhaps my patience with hypocrisies is more easily touched off than a younger...maybe I'm just a grump. But my friend Eid is a loyal player...know that.
One more thing. Talad. You have a great piece of art here. But when large issues are not addressed it foments frustration. Large issues should come first.