Author Topic: Start launcher, black window  (Read 1999 times)

NemoKver

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Start launcher, black window
« on: June 07, 2011, 09:29:27 pm »
Operating System: Windows 7
Processor: Intel Core i3 CPU 3.20GHz
Graphics Card: Intel(R) HD Graphics
8 GB Ram

Downloaded the game, I go to start it and the launcher gives me a window. I click around randomly and it goes to a brown window where I can't do anything. I tried reinstalling, I searched the forums, found nothing.

LigH

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Re: Start launcher, black window
« Reply #1 on: June 08, 2011, 12:06:05 am »
Did you also install a recent graphic driver from the intel website (don't rely on the Microsoft Windows 7 shipped drivers)?

You need a driver which completely supports OpenGL 2.0; Microsoft drivers prefer Direct3D over OpenGL.

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NemoKver

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Re: Start launcher, black window
« Reply #2 on: June 08, 2011, 12:27:20 am »
Yes I installed a recent graphic driver, but I have no way of knowing if it supports OpenGL 2.0

LigH

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Re: Start launcher, black window
« Reply #3 on: June 08, 2011, 08:15:23 am »
Well, then ... don't click "randomly". An "empty brown window" was probably the (repair) update log or the "Controls" setting page, but there should be a "Cancel" or "OK" button at the bottom.

If that is not what you mean, then provide a screenshot so we can see what happened.

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NemoKver

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Re: Start launcher, black window
« Reply #4 on: June 23, 2011, 10:34:18 pm »
I got around to taking a screen: http://imageshack.us/photo/my-images/696/unledhlu.png/. It starts off just a black screen, but if I click in the lower right corner it becomes this.

LigH

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Re: Start launcher, black window
« Reply #5 on: June 24, 2011, 08:14:36 am »
intel and Linux drivers.  :surrender:

If you start "./pslaunch" in a console, does it print heaps of error messages which are different to those you can read in many more threads here?

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NemoKver

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Re: Start launcher, black window
« Reply #6 on: June 24, 2011, 02:37:02 pm »
If you start "./pslaunch" in a console, does it print heaps of error messages which are different to those you can read in many more threads here?
I don't know what that means. Could you tell me how to go about that?

LigH

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Re: Start launcher, black window
« Reply #7 on: June 24, 2011, 02:53:29 pm »
Ah, where was I? Completely wrong here, sorry. That's Windows 7. And the Windows launcher doesn't print much of debugging messages.

Use http://www.ligh.de/software/glinfo2.zip to check your graphic card and driver for supported OpenGL version, extensions and attributes.

(Hosting this file as mirror because delphi3d.net is gone for years now.)

Generate a report, get its HTML source code copied, and paste it to e.g. http://pastehtml.com/ or http://www.webpaste.net/ - then tell us its URL.
__

BTW, there is hardly any worse image hoster than ImageShack; I can't recognise your image reliably. You might use http://frupic.frubar.net instead.
« Last Edit: June 24, 2011, 03:09:41 pm by LigH »

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NemoKver

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Re: Start launcher, black window
« Reply #8 on: June 24, 2011, 06:46:11 pm »
Uhm, maybe I'm missing something obvious, but I do not understand either of those pasting sites. Where on it do I paste the html?

Also thanks for the heads up on imageshack

LigH

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Re: Start launcher, black window
« Reply #9 on: June 25, 2011, 08:17:22 am »
Well, it can hardly be more obvious: Both sites have a big textarea where a sample HTML code is already included. Replace that sample with the HTML sourcecode of your OpenGL report, then send the form. (On pastehtml.com you have to confirm the publishing.) You will receive a link which you copy from there and paste here. So we can look at your report on their site.

It should look like that: http://pastehtml.com/view/ayah2v7g7.html | http://www.webpaste.net/7068cbd997a8

« Last Edit: June 25, 2011, 08:25:23 am by LigH »

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NemoKver

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Re: Start launcher, black window
« Reply #10 on: June 26, 2011, 05:53:23 am »
Here it is: http://pastehtml.com/view/aye1a0o4j.html
Turns out my problem was in misunderstanding what the source code was. But never mind that.

LigH

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Re: Start launcher, black window
« Reply #11 on: June 27, 2011, 09:19:01 am »
Thank you for posting your report. It seems that you have indeed a proper OpenGL driver installed. Now there are only two reasons left I could imagine:

a) The driver doesn't support an OpenGL extension already pslaunch prefers to use, but the configuration (data\config\r3dopengl.cfg) is not set up matching the features (maybe because data\config\gldrivers.xml has no matching rule) ... that's an issue someone with experience in the CrystalSpace engine should check. But I wonder ... a Core i3 with intel HD is no unusual hardware anymore. Anyone else should have had the same issue if it was this reason.

b) Your installation is missing some graphic files for the launcher. To check this case, you may need to have your installation checked if pslaunch.exe already throws error messages when started from a console (cmd.exe). A repair call may be useful, but only after the content of the file updateservers.xml got updated to Sajut's update server. It might help to make an appointment to support you via IRC, maybe even TeamViewer. Explaining someone how to use a command line interpreter window is not a suitable task for a forum...

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yayanous

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Re: Start launcher, black window
« Reply #12 on: August 01, 2012, 08:00:35 am »
HI, I have the same probleme, and if you are still here can you please help me? tell me if you found the solution?

LigH

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Re: Start launcher, black window
« Reply #13 on: August 01, 2012, 09:35:22 am »
Until the CrystalSpace developers are able to find the reason why intel HD misbehaves, and release a workaround for the r3dconfig.xml, there is not much the PlaneShift people can help about.

If you want to play games, use gaming hardware; in case of graphics, that usually means Nvidia.
« Last Edit: August 02, 2012, 09:57:53 am by LigH »

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yayanous

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Re: Start launcher, black window
« Reply #14 on: August 01, 2012, 09:55:10 pm »
Thanks for youre help, I will wait for a new graphic card or a patch.