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Author Topic: About Linkdead  (Read 67992 times)

acraig

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About Linkdead
« on: May 30, 2003, 12:48:21 am »
There seems to be a group of people that are getting a Linkdead messages.  At the moment we do not understand why this is occuring.  All I can think of at the moment is that there either some sort of firewall or proxy that is not allowing the client to receive messages from the server.  I know that it can be fustrating to download it and not have it work but we simply do not have a solution at this point.  

That being said, messages like \"It says I\'m Linkdead please tell me what I can do to fix\" will most likely not be answered because we dont have a solution. Also PLEASE do not contact Fragnetics about any errors you get about PlaneShift.  Here are some things to check:

 
  • Check to make sure that you don\'t have a firewall running
  • If you have a fire wall make sure that it allows UDP on port 13331 from planeshift.fragnetics.com
  • Try using the ip addresss 203.81.47.74 instead of the name


Note that this also leads to another problem with bad accounts.   This is what happens
a) you upload your character
b) the server gets this message and creates the account for it
c) the server sends a message back
d) the client gets this message
e) the client sends the player create information
f) the server creates the player

Now what I see is happening is that step (d) is failing so the server cannot send a message to your client for some reason (unknown at this point, works for many others ). Now because of this you have an account and not a player. This means that the server is in a Bad State (tm) with regards to your character.  So you have an account but no player.  That is why it says error with your account.  You either need to a) ask to have that account deleted so you can try to recreate it or b) try a different character name.

Again if you have a linkdead problem try reading the above notes and try a few times.  If you keep getting Linkdead then try a few times.  If it still does not work then there isn\'t really much we can do to help so posting it is not valuable.  If, however, you found a solution that does work PLEASE post it, but if you just repeat the same error over and over again it is not productive.  


[Edited by Mogura: Fixed IP Address]
« Last Edit: December 27, 2003, 05:12:15 pm by acraig »
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Andrew
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xlorepdarkhelm

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« Reply #1 on: May 30, 2003, 03:30:43 am »
I found that for me, this from the newbie FAQ solved the problem:

Quote
8. Win XP users (and maybe other users aswell):

If you have trouble with logging in, go to the properties of \"psclient.exe\". Under compatibillity, change the compatibillity from Win95 into Win98/ME.

After you do that you should have less or no trouble logging in.


solved the linkdead problem on the 2 systems I set the game up on.
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Dragon Slayer

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« Reply #2 on: June 04, 2003, 07:23:19 pm »
it worked for me too, thanks !
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Zapata

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« Reply #3 on: June 06, 2003, 05:47:03 pm »
I had the same problem but it finally worked after inputing the number IP rather than text IP.

So then, of course, it froze while trying to load the world. ;)

I just have no luck.

Thanks,
Daniel B.
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happenpappen

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« Reply #4 on: June 08, 2003, 11:04:58 am »
Hi,

it would be nice if the article would mention whom to ask for character deletion - an email address or link to a website would be nice...

kind regards,

happenpappen
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Neit

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« Reply #5 on: June 10, 2003, 06:50:16 am »
Can u delete my character so I can try again? Character name = \"Neit\"

thx,

Neit
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acraig

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« Reply #6 on: June 10, 2003, 08:08:01 am »
\'Niet\' removed
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suen

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Re: Link Dead - Warning: Long Post
« Reply #7 on: June 11, 2003, 08:00:49 am »
Hi, these are the problems that I have encountered.  I also currently do not have a solution but hopefully this might be the cause of the problem and a solution could be developed for it.

There appears to be a few problems together that makes up this particular situation.

Here is my setup.

Network: I uses a cable modem with a home wired/wireless network.  The router is a Linksys WAP w/4 ports.  The external IP obtained from the ISP is 10.64.5.247.  The internal IP assigned to my game machine is 192.168.1.50.

HW: 2.0GHz Intel P4; 1GB RAM; 160GB HD (20GB Free); GForce 4 Ti 4400 128MB

Configuration of psclient
800x600 window mode; open gl; sound on; music on; 32bit color;
I just downloaded the client tonight, verified md5sum checksum on all individual files.

Tried to setup my first character
Error 1: Character already existed on the server.  I took a long time (like 10-15 min on this char).  Tried three different names, all same error until the last one I got error 2 (link dead - type 1).  Please delete these characters if they existed (Clueless, Nightmare, Kagome) *AND* in an incomplete state.

Error 2: link dead.  On the 3rd attempt (Kagome), the system gives me the link dead error (but not the database corruption error).  Terminated application.  I restarted and tried again.  Failed with the same error.  It appears that I\'m not even able to talk to the server at all.  Checking the access log on the router indicates that I\'m attempting communication with the server at port 13331.  It is not clear if that traffic is tcp or udp since the linksys router does not identify it.  Read the web info and turned on forwarding on the router so udp traffic on 13331 will go to 192.168.1.50.  Doesn\'t help.  the router never logged any incoming udp traffic.

Error 3: read the above suggestion and turned on compitability mode to 98/me and got futher to the point the application will start to show a different screen and then abort. no error.  Restarted the application, this time I got the database error message.

I do some more checking and I found out that appearently, the internet does not see the 10.64.5.247 IP that my ISP assigns me.  Instead, it sees traffic coming from me as coming from 204.26.89.240 (another host in my ISP\'s domain).  It looks to me like my ISP runs some stateful firewall that handles the tcp traffics ok but obviously blocks udp there since it will have no idea where to send them (if your site identifies the client solely but source IP of the packet)  (I\'m guessing here so if I\'m wrong, don\'t flame me too badly. ^^)

From what I can gather, there are two problems that caused these, one is partly solved by using compatibility mode, the other I don\'t know if there is a solution unless tcp is used or allow some other method of identifying the client\'s IP (even that might not work since I think the 10.3.*.* are class B privates.)

Hope this might be what is causing the problem.

The sad thing is, at this time, I think I\'m out of luck. sigh.

Tony
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J.C

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« Reply #8 on: June 13, 2003, 12:06:52 pm »
here is what happened to me :

_ downloaded the files, reassembled and installed ...
_ create a character ( named \"Brainer\" )
_ upload and report \"you are deadlink\"
_ log on this forum
_ follow the acraig advice to switch 203.81.47.27 instead of the name
_ redo quickly the character
_ that works fine now

my specs : 1G3, 256DDR, Geforce2, dsl 256k, win98
« Last Edit: June 13, 2003, 12:09:10 pm by J.C »
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AnTiSoCiaL

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« Reply #9 on: June 16, 2003, 04:55:45 pm »
Quote
Originally posted by J.C
here is what happened to me :

_ downloaded the files, reassembled and installed ...
_ create a character ( named \"Brainer\" )
_ upload and report \"you are deadlink\"
_ log on this forum
_ follow the acraig advice to switch 203.81.47.27 instead of the name
_ redo quickly the character
_ that works fine now

my specs : 1G3, 256DDR, Geforce2, dsl 256k, win98



Well, I went about the LinkDead thingy fortunately after following the same steps as JC did..But after another came out say \"I cannot initialize because the Player Entity cannot be created.\"..Hmm...So what\'s this about?
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Goon

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« Reply #10 on: June 16, 2003, 08:32:40 pm »
i have changed the text to the IP and the \"deadlink\" warning was away. But now, there is a problem in the database.... and it says that i should to contact an admin....

how have you solved the database error?
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Ephemeralite

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link dead
« Reply #11 on: June 17, 2003, 10:24:13 pm »
Please delete my character/account: char name: Ephemeralite

Thanx.  ^^
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xDeMoNx

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Almost got in
« Reply #12 on: June 18, 2003, 01:53:33 am »
i almost got into the game and then while it was loading past the deadlink part cuz i read the thing about it b4 trying to logg in and then it performed a illegal opperation and keeps doing it at the same part
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elementian

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« Reply #13 on: June 18, 2003, 04:43:25 am »
i got that linkdead message twice i tryed making a character then i tryed another one with a different name both got the linkdead message and now when i go to upload it says that i was disconnected and to try again i dont know what to do but if the characters elementian or koz are created please delete them

 thanx
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Nadius

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« Reply #14 on: June 18, 2003, 09:55:19 pm »
thats not cool i myself get the message sometimes but i just keep on trying
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