try opening a command prompt and typing ping planeshift.fragnetics.com
Pinging rincewind.fragnetics.com [203.81.47.74] with 32 bytes of data:
Reply from 203.81.47.74: bytes=32 time=207ms TIL=53
Reply from 203.81.47.74: bytes=32 time=207ms TIL=53
Reply from 203.81.47.74: bytes=32 time=207ms TIL=53
Ping statistics for: 203.81.47.74
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 205ms, Maximum = 207ms, Average = 206ms
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
thats what i got
i have the same problem and every port is open on my router